Garage Door Spring Shipping Policy – Shipping information

We offer free shipping on all but the largest / heavy  items we carry.

ALL TORSION SPRINGS SHIP UPS AND CUSTOMER PAYS SHIPPING. Options are Ground – 3 Day Select and Next Day Air.


Due to differing shipping points, it is impossible to predict what a given shipping cost will be on large / heavy items.  Therefore, offering free shipping on large / heavy items becomes problematic. A customer that is 100 miles from our store should not pay the same shipping as a customer that is 1000 miles from our store.  “Free” shipping has the cost of shipping built into the item sell price, it is impossible to do that with large / heavy items.

Some orders may ship in multiple shipments, for example, if you purchase a torsion spring and additional parts, you may receive two separate shipments. This does not affect your shipping cost.


All orders up to 16 ounces will ship USPS First Class.

All orders over 16 ounces  will ship USPS Priority or UPS Ground at our discretion.

We take pride in our FAST shipping and make every effort to get your purchase to you quickly.

We ship SAME or next business day.

We ship 6 days a week USPS  Monday – Saturday

We ship 5 days a week UPS Monday – Friday

We make every effort to ship same working day the order is placed.


We ship to US addresses only through this web site.


When filling out your  order billing information:

The name on the order must match the name on the credit card.

The billing address must match the address that the credit card bill is mailed to.

If the billing address is different than the address that you want the order shipped to – fill out that information AFTER filling out the billing information.